TMGT-3355 Mediation & Negotiation

Examination of the nature of conflict and the methods to resolve conflict with an emphasis on collaborative problem solving and mediation. The theory and practice of negotiations are also studied, and students are given the opportunity to practice negotiation and mediation techniques through case study. Ethical decision making throughout these processes is addressed. LEC 3, CR 3.

Credits

3

Prerequisite

MGMT 3350 and TMGT 3303

Outcomes

  1. Learn the role of leaders in managing conflicts within the workplace.
  2. Apply negotiation skills, communication techniques, and conflict management strategies to effectively lead in organizational contexts.
  3. Select appropriate negotiation methods and alternative dispute resolution techniques.