TMGT-3303 Communications and Conflict Resolution

A study and application of technical writing, business presentations, team building, interviewing, and business methods to resolve conflict with an emphasis on collaborative problem solving and mediation. LEC 3, CR 3.

Credits

3

Prerequisite

Completion of 80 semester credit hours towards the BATOM program

Outcomes

  1. Demonstrate effective communication skills.
  2. Apply conflict resolution strategies.
  3. Use emotional intelligence to recognize and manage emotions during conflicts.
  4. Work collaboratively to resolve conflicts and build positive relationships.