SCLM-4320 Leadership and Operations Management

A study of leadership theory and its practical application in managing global business operations as it relates to emerging technologies. Topics include the examination of leadership models, power and influence, team leadership, cross-cultural leadership, strategic styles of interaction, ethics and values, leadership skill development, evidence-based decision-making techniques, and effective goal implementation. Students will investigate methods for leading the design, efficient operation, and improvement of operations and manufacturing processes. Topics evaluated include the design and location of facilities; staff and resource utilization; blending the use of materials efficiently; forecasting; production scheduling; inventory control; and quality assurance. LEC 3, CR 3.

Credits

3

Prerequisite

TMGT-3355

Outcomes

  1. Assess personal leadership style, strengths, and areas for improvement.
  2. Assess customer needs in designing and delivering products and services.
  3. Examine methods and techniques for optimizing global business performance using available evidence, discerning fact from opinion, determining underlying causes of problems, and formulating solutions.
  4. Articulate conceptual, analytical, and leadership skills through the application of course concepts to case studies and personal applications.
  5. Analyze operational constraints and techniques for optimizing output.
  6. Demonstrate effective group collaboration by making material contributions to group projects.
  7. Identify and implement best practices for managing demand; planning capacity and production; making decisions; solving problems, and developing consensus within an ethical framework.
  8. Employ strategic thinking, visioning, creation of product and service standards, and strategies for continuously improving global operations.
  9. Evaluate the use of emerging technologies in transforming operations.